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Jeff Werblun's picture
Joined: 01/22/2019
Posts: 11
New Electronic Fastpass Guest Pass

REGISTER GUESTS USING FASTPASS TECHNOLOGY

Rancho Murieta Community Services District's Security Department is introducing a new FastPass program for faster guest check-in at the North Gate.

Residents are required under the Rancho Murieta Association (RMA) CC&Rs to pre-register all guests with the gates. long car lines and backups occur in the visitor lanes due to residents not pre-register guests. This is especially crucial for holidays when we have more guests entering the community than usual.

The FastPass system will email or text your guest a FastPass, which is an electronic QR code pass. The Gate Officer will scan the QR code, which will then automatically log in the guest. The FastPass will work for permanent guests also.

To use this new system, residents must have an account on www.gateaccess.net. If you do not have an account, please set one up, it only takes a couple of minutes. Click here for more information on the Gate Access program.

Residents may log into their account and enter the guest’s name or select the guest’s name. There will now be a tab for the resident will click on to elect to send the FastPass. The resident will enter the email address or phone number to send the pass. That is it, simple and fast.  

Below are the directions on how to use the FastPass system. FastPass is only valid for 24 hour and can only be scanned once. If your guest is staying for multiple days, make sure your account is noted with this information. The guest can check in at the visitor window each day if need be.

FastPass Directions:   http://www.ranchomurietacsd.com/files/dbd09dfba/FastAccess+Overview.pdf

Visit the CSD website for more information: http://www.ranchomurietacsd.com

 

 

Note for July 4th. Whether they use traditional paper passes or this new FastPass, please instruct your guests to use the middle lane at the North Gate House when they arrive. This lane will be designated for guests with advanced red guest passes and the FastPasses. All other guests will have to use the regular visitor lane.   To avoid long traffic lines on Jackson Hwy., tell your guests with passes to use Lone Pine Rd. to Murieta Dr. and enter the Community that way. 

 

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Jeff Werblun's picture
Joined: 01/22/2019
Posts: 11
We had a huge success with

We had a huge success with the Fastpass program on July 4th. Thank you to the residents that used this new system. Because of the new system, CSD Security Staff were able to keep the car lines moving and did not have any traffic backups that extended onto Jackson Hwy!

I want to remind everyone that the Fastpass system is a full-time system and is able to be used all year. Please use it. The check-in process for your guests is a couple of seconds versus 30-45 seconds the regular way. We encourage all residents to use this new system all the time for their guests, and especially during major holidays when Rancho Murieta experiences more gate traffic than normal.

A reminder though, this system is only at the North Gate for Northside residents. It is not available on the South at this time.  Please sign up for an account on www.gateaccess.net, either the desktop or mobile version. From there you will be able to send your guests the Fastpass. 

Thank you again to those that helped make the July 4th holiday traffic situation acceptable and without excessive delays. 

Jeff Werblun
Rancho Murieta CSD Security Chief

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