I want to know who, what, when, where, etc.
We were watching the golf tournament and had trouble with the picture pixalating and hesitating. It has done this in the past on several other channels and when we call they tell us to unplug and reboot and other such stuff. They even sent tech out once who disconected a few unused rooms from our old house saying that fewer wires on the system would make it work better....but it hasn't.
Today when we called, the guy says that Greenfield only covers the cable UP TO THE HOUSE. For any cable into the house and connected to the TV....which is where our problem probably is.....we have to pay extra in one manner or another !!!!!!. I am livid. He said that is a $5.99 monthly maintenance fee for them to cover the indoor cable.....or we can supply the cable ourselves (yeah right)
I have NEVER heard of any cable company charging like this. They always charge from dish to TV/ box. RMA and Greenfield worked on the cable in the house before.....in fact, it was probably installed by RMA. If I could have a satelite cable, they would install the whole shebang all the way to the TV so what gives here????
Can I get some feedback please.