Greenfield explains new TV, internet services

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RMA town hall

More than 60 Murietans came out Tuesday night to hear Greenfield Communications CEO Mike Powers take questions about the new services being offered. (Click for larger image)

It was a full house Tuesday night as Mike Powers, president/CEO of Greenfield Communications, explained his company’s new services in Rancho Murieta and fielded two dozen audience questions in a 90-minute town hall meeting. Read more » Read more » about Greenfield explains new TV, internet services

Changes are coming to RMA cable service

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TVIf you’re a customer of the Rancho Murieta Association’s TV service, it will change on Thursday – lower bills and fewer channels – with or without your approval. Here’s what you need to know to beat the deadline and make sure the channels you like aren’t interrupted. Read more » Read more » about Changes are coming to RMA cable service

Got a Greenfield complaint? Call them

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Last week’s request to hear from people with Greenfield Communications issues resulted in 40 email complaints, centered chiefly on two issues, and the discovery that some Murietans were complaining but hadn’t taken the step to tell Greenfield about their problems. Read more » Read more » about Got a Greenfield complaint? Call them

RMA addresses projects, Greenfield issues

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→ See a video of the meeting (1 hour, 17 minutes)

The Rancho Murieta Association board addressed a number of construction projects at Tuesday night’s meeting – including the creation of a South dog park – and briefly discussed member complaints about Greenfield Communications’ service. Read more » Read more » about RMA addresses projects, Greenfield issues

Greenfield system work again tonight

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For a second night, Greenfield Communications says it will be performing system maintenance between 2 and 5 a.m. Friday, impacting its TV, internet and phone services. The work may cause intermittent outages, Greenfield says.  Read more » about Greenfield system work again tonight

CBS not available on RM's cable service

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LogosGreenfield Communications, which operates the community's cable TV system, sends the following announcement: "Dish Network's contract with CBS has expired. As they have not been able to come to an agreement KMAX (CW) and KOVR (CBS) will not be available during the dispute. Dish is actively working to reach a fair and reasonable agreement with CBS so that the channels can be restored. During the dispute these channels will not be available to televisions on Greenfield's cable system." The broadcast channels involved are 13 and 31. Read more » about CBS not available on RM's cable service

Greenfield warns of outages in repaving areas

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Greenfield Communications, the operator of the community's cable and broadband systems, asks that this notice be shared: "Due to the ongoing repaving and SMUD work in Rancho Murieta, some customers may experience temporary service loss. Currently, work is ongoing in the areas of Via Sereno, Camino de Luna, Lago and Carreta. Customers in these areas may experience intermittent outages throughout the day; we are working with both parties to make sure any outages are restored as quickly as possible." Read more » about Greenfield warns of outages in repaving areas

Are you watching Channel 3? How?

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We need your help. With the impasse between DISH and Hearst Television now in its eighth week, we’re wondering how Murietans tied to DISH through Greenfield Communications are making do. This national contract dispute, the latest of many, has impacted Channel 3 (KCRA) and Channel 58 (KQCA), offered by Hearst in Sacramento. While this one hurts DISH, past disputes have hurt DirecTV, so almost all of us have felt this problem. Maybe you’ve come up with solutions like an antenna, streaming service or a streaming device. Tell us, so we can help your neighbors. Drop a note to editor@ranchomurieta.com, explaining what you’re doing and how you like it. Be sure to include your phone number, so we can contact you. Read more » about Are you watching Channel 3? How?

Old cable/internet system is being shut down

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Greenfield Communications, the company operating the community's cable TV and fiber services, will shut down the legacy cable/internet service in much of the North in January, with the rest of the North to follow. This shutdown of the old Rancho Murieta Association cable/internet service was planned in Greenfield's lease of the system from the RMA. If you're on the old system and you want cable or internet service, you must contact Greenfield. Read more » about Old cable/internet system is being shut down

DISH agreement reinstates FOX 40 in area

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DISH announced Saturday afternoon that it had reached a new long-term agreement with Tribune Broadcasting to reinstate its channels to DISH in 33 markets, including FOX 40 in Sacramento. Murietans who receive Greenfield Communications' basic TV package weren't impacted by the contractual dispute, which lasted 11 weeks, because Greenfield found a work-around that allowed the channel to be seen. Read more » about DISH agreement reinstates FOX 40 in area

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